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Contact Details
You can contact us through the Torbay Hospital switchboard on 0300 456 8000 (local rate) or 01803 614567, or via the feedback page on this website.

Podiatry and Foot Health (Chiropody)

The South Devon Podiatry and Foot Health Service is managed by the Torbay and Southern Devon Health and Care Trust.

Podiatry Offices
Castle Circus Health Centre
Abbey Road
Torquay TQ2 5YH
Tel: 01803 217710

Appointments Office Tel: 01803 217713/12 (08.45 -13.00 Mon-Fri)

Podiatry Administrator and queries Tel:01803 217711 (09.00 - 16.00 Mon-Fri)

Podiatry Head of Service Tel: 01803 217714

Services

Podiatry involves the assessment, diagnosis and treatment of the high risk foot and prevention of foot and lower limb problems. In South Devon the following podiatry services are available:

  • Foot Health education for patients and carers
  • Courses of treatment for painful foot problems
  • Treatment and review of people with at risk feet
  • Treatment of developmental foot abnormalities.

Clinics include:

  • Nail surgery (fast-track sessions available at Newton Abbot Hospital)
  • Foot ulcer wound care (access within 48-hours for GP referrals)
  • Casting (for foot orthoses)
  • Assessments
  • Short course treatment
  • Nail care for very high risk patients
  • General podiatry for high risk patients.

Access to treatment is dependent on the specific foot and health problem, and is limited to ensure that those people who are at risk receive the treatment they need. People aged either under 18 or over 60 can self-refer [PDF 71KB]. All other referrals are made by health professionals in the first instance. The department will accept referrals for:

  • Musculoskeletal disorders, where there is lower limb developmental abnormality with associated pain or deformity.
  • Advice and treatments for metatarsalgia, plantar fasciitis, hallux limitus, pes cavus, pes planus and developmental hallux abducto valgus
  • Provision of foot orthoses to correct foot deformity
  • Long term care for high risk /at risk diabetic and rheumatoid patients
  • Wound management, we provide treatment of any foot ulcerations
  • Surgery and or advice for onychocryptosis (ingrowing toe nails)
  • Nail care for patients with peripheral vascular disease
  • Treatment and advice for pathological corns and callus
  • Advice on self management of footwear-related lesions such as corns and callus
  • Foot health education to groups on falls prevention.

Nail cutting, footwear related corns and callus, and non-painful foot problems are not eligible to receive treatment unless the feet are at risk.

Conditions that qualify feet as 'at risk' are diabetes, poor circulation, a history of ulceration or infection, reduced sensation in the feet, rheumatoid arthritis, and immuno-suppressant, anticoagulant or steroid medicines.

All referrals will be paper screened and offered either an assessment, or, if they are not eligible, the opportunity to attend an informative foot health education session.

The new patient assessment includes a comprehensive medical history, and a detailed vascular and neurological assessment. This appointment lasts about 40 minutes.

Those patients who are assessed will have an individual treatment plan devised according to their medical and podiatric needs. Problem oriented goals will be documented and a shared care plan agreed with the patient.

Specialist services for patients

  • Diabetes
  • Nail Surgery
  • Musculoskeletal
  • Rheumatology
  • Domiciliary Care
  • Wound Care
  • Assessments
  • Podiatry Laboratory
  • Health Education.

Location of Podiatry Clinics

The service is provided in 16 locations across South Devon. The main bases are shown in bold type. For those locations without a phone number given below, call the Appointments Office Tel: 01803 217713/12 (08.45 -13.00 Mon-Fri):

  • Ashburton Hospital, 01364 652203
  • Bovey Tracey, Riverside Surgery
  • Brixham Hospital
  • Chudleigh Health Centre
  • Darmouth Clinic, 01803 832845
  • Dawlish Hospital, 01626 868500
  • Ipplepen Health Centre
  • Kingskerswell Health Centre
  • Kingsteignton Health Centre
  • Moretonhampstead Health Centre
  • Newton Abbot Hospital
  • Paignton, Midvale Clinic
  • Teignmouth Hospital
  • Torbay Hospital, 01803 655102
  • Torquay, Castle Circus Health Centre, 01803 217710
  • Totnes Hospital, 01803 862622

Student placements

The Podiatry Department works closely with Plymouth University. Students from the Podiatry degree course have three-week placements within the South Devon service, observing or undertaking treatments under supervision. Patients are informed prior to their appointment that they may receive treatment by a student and have the right to refuse to give the necessary consent.

Placements occur at: Ashburton Hospital, Castle Circus Health Centre, Dawlish Hospital, Newton Abbot Hospital, Kingskerswell Health Centre and Torbay Hospital.

Compliments/Complaints

We hope that most things that you are concerned about can be settled quite easily by discussing the problem with the person you normally see from Torbay and Southern Devon Health and Care Trust. If you tell them what is worrying you, they will try to find a solution or advise you who best to speak to.

If you prefer, you can contact:

The Head of Podiatry Services with details of what you are concerned about. The manager will arrange for your complaint to be looked into under the Local Resolution stage of our Complaints Procedure, and when this has been done you should receive a written reply within 10 working days.

You can make your complaint verbally or in writing to:
Head of Podiatry Services
Podiatry Offices
Castle Circus Health Centre
Abbey Road
Torquay TQ2 5YH
Tel: 01803 217710

To fully understand your problem we will need the following information:

  • your name, address, date of birth and telephone number
  • what you think the Care Trust did wrong or failed to do
  • what problems you think this has caused you
  • what you would like Torbay and Southern Devon Health and Care Trust to do to put things right

If you do feel you need any help to make your complaint, please see the contact details for PALS and ICAS.

Patient Advice Liaison Service (PALS) is available to assist patients, clients, carers and members of the public with all aspects of dealing with the local NHS. PALS office is located at Paignton Hospital.

Tel: 0800 032 7657 (24 hour answer phone service)